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TRAINING & DEVELOPMENT

I help tourism teams start strong, and  work well together during the season.

No fluff, no endless PowerPoints. Just sharp, energetic sessions that match the pace and pressure of the season.
Because in tourism, everything moves fast: new teams, short seasons, and full-on pressure from day one.


People often say, “We just don’t have time for this.” Exactly. That’s where I come in.

No long training days where half of it gets forgotten. Instead: short, focused sessions that stick.
Practical, targeted and followed up — so that new insights and skills are actually applied on the job.
I offer that extra push, so change isn’t just talked about — but felt in daily reality.


The result? Less chaos, more focus. Stronger teams. Happier guests.
And team leads thinking: why didn’t we do this sooner?

Grow & Learn

Conception & Stratégie pédagogique

Designing solid learning journeys focused on behavior, communication, and leadership
 

Custom-designed interactive training programs

Topics include communication, collaboration and leadership

Based on clear learning objectives and real-life situations

Development of content, exercises and practical tools

Always adapted to the reality of teams and the culture of the organization

Animation & Facilitation de formations

Dynamic, hands-on, engaging training  rooted in practice and focused on results
 

Group training in French, English and Dutch
 

An active and interactive approach grounded in practice
 

Dedicated time for exchange, reflection, and feedback
 

Always aligned with the group’s level, pace and energy
 

Topics include team development, feedback, leadership, DISC and seasonal kick-offs

Stratégie & Parcours d’apprentissage

Continuous, hybrid and sustainable training programs – aligned with your values and goals
 

Creation of learning paths (online, in-person or blended)
 

Content tailored to the audience and team culture
 

Programs for seasonal staff, managers or newcomers, at HQ or on location
 

From vision to concrete and lasting behavior
 

Strategic advice on structure, tools, and blended formats – tailored to your team and context

Contact

©2024 Susanne Spoelstra

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